Built for the Transfer Center You Run
Ready for the Volume You Don’t Control
Your phones are ringing. Your nurses are chasing callbacks. The bed board is lying. Someone is on hold. A stroke is waiting. And somewhere in the back of your mind is the quiet fear that if this goes wrong, it lands on you.
highMor was built for that exact moment.
We help Transfer Centers and Command Centers move patients faster, safer, and with dramatically less chaos—using the world’s first AI Transfer Center Agent, real-time facility matching, and analytics that finally reflect reality.
Guaranteed to pay for itself — or your money back.
This Is What Your Team Lives With Every Day
You hear it before you see it…
The overlapping ringtones.
The specialist who hasn’t called back.
The patient that can’t wait.
The hold music.
The dry-erase board with three different versions of “available” beds.
The ER that’s boarding.
The referral that might leak.
The overlapping ringtones. The specialist who hasn’t called back. The patient that can’t wait. The hold music. The dry-erase board with three different versions of “available” beds. The ER that’s boarding. The referral that might leak.
And the sinking feeling that everything is one missed call away from becoming a sentinel event.
Transfer Centers are asked to:
Move more patients - with fewer nurses - through more complex systems - under more scrutiny - with worse staffing - and higher acuity.
And somehow… never fail.
The Quiet Fears Hidden in Plain Sight
“If a patient is harmed because we were slow, that’s on me.”
“If this triggers an EMTALA investigation, it becomes a career event.”
“If leadership really sees the delays, will they fix the system… or blame us?”
“We’ve been burned by EHR software before.”
“We can’t survive another IT project.”
You don’t need another promise. You need less chaos. Less chasing. Less risk.
A Calmer Transfer Center — Even on Your Hardest Days
highMor gives your Transfer Center two capabilities that remove chaos and restore control.
Emma — The World’s First
AI Transfer Center Agent
Emma works like an experienced transfer center nurse who never gets tired:
Answers inbound referral calls
Places outbound calls to physicians, hospitals, and arranges transportation
Documents the entire encounter directly into the patient record
Handles hundreds of calls at once
Works nights, weekends, holidays, and surge events
She doesn’t replace your nurses.
She absorbs call volume, chasing, and documentation so your team can focus on clinical judgment.
FacilityASAP
Stop Searching. Start Placing.
In seconds, FacilityASAP shows you:
The nearest appropriate facility — not just in theory, but in real operational reality
With the required level of care — ICU, stroke, trauma, psych, peds, specialty services, and more
And the right clinical capabilities — so you’re not chasing hospitals that can’t actually take the case
FacilityASAP gives your team confidence on the first call.
It doesn’t just save time.
It collapses uncertainty, reduces phone tag, shortens time-to-placement, and helps your team say “Yes” faster — with far less risk.
What highMor Is NOT
NOT a six-month integration nightmare
NOT another tool that adds clicks to your nurses’ day
NOT a system that requires more staff to manage
NOT a dashboard that looks pretty but tells you nothing
NOT a generic AI guessing at your capacity
NOT an expense with invisible ROI
highMor was built by transfer center staff who understand transfer centers are measured in minutes, callbacks, queues, and outcomes — not feature lists.
Less Chasing. More Clinical Focus.
Your nurses didn’t sign up to spend their day on hold, tracking down callbacks, or re-documenting the same information in three places.
highMor absorbs the phone work, the chasing, and the documentation burden—so your team can spend more time doing what only humans can do: making clinical decisions and moving care forward.
Make Your Existing Team Feel Bigger
Most Transfer Centers aren’t underperforming. They’re underwater.
highMor lets the same team handle more volume, more reliably, with less stress—by removing work instead of adding headcount. The result is fewer bottlenecks, fewer missed opportunities, and dramatically better throughput without burning out your staff.
Built for Transfer Centers — Not Call Centers
highMor isn’t repurposed CRM software. It isn’t generic workflow tech. And it isn’t a science project.
It’s purpose-built for the real-world complexity of patient transfers: EMTALA, accepting physicians, bed placement, surge events, and 2 a.m. chaos—without forcing your team to change how they already work.
Faster Placement When Minutes Matter
Every delay compounds risk.
highMor helps your team find the right destination faster, reach the right people sooner, and move patients with confidence—especially during peak volume, nights, and surge conditions when the system is under the most strain.
